STAR Stories

1. Give an example of what teamwork means to you.
When I am working at my job in a pharmacy, it is critical that we work as a team to accomplish the task of getting a prescription filled for a patient and making sure it is billed properly. When a patient presents a prescription to us, one of us has to go and talk to the customer and gather the necessary information. Sometimes the person at the drop off counter is busy, another person on the team will go and pick up the slack and talk to the customer.
Once we get the necessary information, the person who is entering the prescription begins to enter the necessary information. Another team member may help out by counting the medication, answer phone calls, helping customers, or answering any questions that the data entry person may have. They may even make calls to the insurance if another pressing problem comes up that the data entry worker needs to take care of. By doing all these things, we support each other as a team and encourage working as a team.
2. Give me an example of a major challenge that you faced, and how you went about addressing the problem, and how it turned out.
When I was in high school, I participated in the marching band. We had to memorize our music and pass it off to section leaders and staff members in order to march in the show. I had a hard time memorizing music, as well as I had a major case of nerves when I was passing it off.
I choose to take the approach of working on the music at my pace, when I had a spare second in band class or after practice. I worked on it until I could do it with the music and then I would start trying it without it.
To help me with nerves, I would pick a section leader that I trusted and have them work with me to get through doing the music. I also explained that I was nervous and they helped me by working through my nerves while I was passing off. The result was that I got all my music passed off that year and was able to participate in the show.
3. Describe a past goal and how you achieved it.
I believe the previous example with my experience in marching band is a perfect example. I had a hard time with the music and the nerves of passing it off. I worked through it by practicing and then talking to section leader I trusted and had them work with me one on one to make sure I could do it. The results were that I passed off the music and could perform in the show.